SOW Outline
Template for creating Statement of Work documents
Structure
Executive Summary
- Brief overview of the engagement
- Objectives and expected outcomes
- Timeline summary
Scope of Work
- What's included (detailed list)
- What's explicitly excluded
- Assumptions and dependencies
Deliverables
- Specific deliverables with acceptance criteria
- Timeline for each deliverable
- Format and documentation requirements
Success Criteria
- Measurable success criteria
- How success will be validated
- Sign-off process
Timeline and Milestones
- Project timeline with key milestones
- Dependencies and critical path
- Buffer time and risk factors
Resources and Responsibilities
- Customer responsibilities
- Vendor responsibilities
- Required resources and access
Terms and Conditions
- Payment terms
- Change management process
- Intellectual property
- Confidentiality
Appendices
- Technical requirements
- Architecture diagrams
- Reference documentation