Full context: internal/handoff-to-se.md Example: Financial services private cluster handoff

[Customer Name] Handoff

Engagement Overview

• Start date:
• Current status:
• Key stakeholders:

What's Been Done

• [List of completed work]

What's In Progress

• [Current state]

Open Issues / Risks

• [Known problems]

Key Contacts

• Customer: [Name, role, contact]
• Internal: [Sales rep, etc.]

Important Context

• [Politics, preferences, things not in the docs]

Where to Find Things

• Docs: [Link]
• Code/configs: [Link]
• Slack channel: [Link]
• CRM record: [Link]