Pre-Call Prep with Sales
📝 Context
Before any significant customer call (discovery, demo, POC kickoff). Align on roles and context so you're not walking in blind.
🎯 Quick Sync Agenda ⏱️ 15 min max
Customer context
- What's the deal status? What stage?
- What's the revenue potential? Timeline pressure?
- Any politics or sensitivities?
Attendees
- Who's on the call from their side?
- Who's the decision maker? Technical evaluator?
- Anyone to be cautious around?
Roles on our side
- Who's leading the call?
- Who's taking notes?
- Who handles what questions?
Desired outcome
- What do we want to walk away with?
- What's the next step we're aiming for?
Landmines
- Features we don't have that might come up?
- Competitor mentions?
- Pricing concerns?